Strategic Planning is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy.
Departmental Business Plan
Our Departmental Business Plan was developed to help define the department's future direction. This plan creates a road map for making departmental resource allocation decisions. With many challenges and limited resources, we make investment decisions for the utility every day. The business plan will help us decide how to optimize our investments in our people, work processes, and the tools needed to do the job of providing our customers with world class service.