City Services Report a Complaint Tenant Rights and Obligations
The City of Raleigh is committed to assuring its residents safe, comfortable housing. This information is designed to inform citizens of their rights and obligations as tenants, the responsibilities of a landlord, and what everyone needs to know about nuisance laws.
You can also found out if you meet the income qualifications for a rental unit.
Report a Complaint
Housing & Neighborhood Preservation Division at 919-996-2444
Water/Sewer Services inquiries
Public Utilities Department at 919-996-4540
Waste Services at 919-996-6890
Tenant Rights and Obligations
Renting a home is a business transaction, and like any business transaction, it is important to fully understand your rights and obligations. Before you sign a lease, make sure you read and understand it. Sometimes that means you have to ask questions and, if your questions are not answered, go elsewhere.
Be sure to demand a copy of any document you sign and keep a copy for your records. It is a good idea to take photos and make notes about the move-in condition of your future residence.
If you need to refer to them in the future, they will explain or show what happened earlier, which may be useful.