Cart Details Who Gets a Cart? Important Changes No More Plastic Bags No More Customer-Owned Containers Biodegradable Paper Bags and Bundles Accepted Collection Schedule For Property Managers FAQ
The City of Raleigh added adding 95-gallon yard waste carts to our residential curbside pickup service during the summer of 2022.
The bright green 95-gallon carts with wheels mean:
- greater convenience and safety for you and our crews;
- much more room - carts offer three times the capacity as a standard container;
- more reliable bi-weekly pickup schedule;
- reduced carbon emissions with fewer truck runs;
- protecting the environment – reduces material sent to the landfill; and,
- more products from the City’s Yard Waste Center (your yard waste is processed into mulch and compost).
The new roll cart is just like your City-issued olive-green garbage cart and blue recycling cart, only it’s bright green.
Who Gets a Cart?
Every residential customer who has curbside garbage collection from the City of Raleigh is scheduled to receive a yard waste cart. It will automatically be delivered to your service address in summer of 2022 UNLESS you opted-out.
If you receive a cart and would like it collected, please let us know by contacting the Call the Customer Support Center at 919-996-3245 (Mon., Wed. and Fri. between 8 a.m. - 5:30 p.m. and Thurs. 9 a.m. - 5:30 p.m.). Carts should be left at the curb for collection.
Starting July 5, 2022 there are several changes in addition to the carts designed to enhance yard waste service and protect the environment.
Customer-owned containers (various shapes, sizes and materials, up to 35 gallons)
95-gallon City issued carts
July 5, 2022
Clear plastic bags, bundles, and biodegradable bags
ONLY paper bags and bundles
July 5, 2022
Pickup is bi-weekly on the same day as recycling
Pick-up is bi-weekly (on the week opposite of your recycling)
July 5, 2022
No More Plastic Bags
With the adoption of yard waste carts comes a greater focus on sustainability. Effective July 5, 2022, we will not pick up yard waste left in plastic bags. This is to protect the environment – it’s important to keep plastic and other pollutants out of the yard waste stream. Paper bags can be processed at the Yard Waste Center and do not contaminate the end products.
No More Customer-Owned Containers
Effective July 5, 2022, we will no longer collect yard waste left in customer-owned containers. Switching to City-issued roll carts reduce the potential for lifting injuries for both customers and crews.
Biodegradable Paper Bags and Bundles Accepted
Effective July 5, 2022
In addition to using City-issued roll carts for yard waste, customers can use biodegradable paper bags or bundles to prepare residential yard waste for curbside pickup year-round:
- Biodegradable paper bags (limit: 15 bags per pick-up, 25 pounds per bag)
- Bundles -- (limit: 5 bundles per pick-up, 50 pounds per bundle)
Yard waste will be collected bi-weekly, alternating weeks with recycling pickup. Example: Tuesday is my collection day. One Tuesday is garbage and recycling day; the next Tuesday is garbage and yard waste day. This is to limit the number of carts at the curb to no more than two at a time. Look for your updated yard waste and recycling calendar with delivery of your yard waste cart.
For Property Managers
If you manage utility accounts for your tenants, please be sure to share information about yard waste cart delivery so that they may participate in the opt out option, if applicable.
Please communicate with your residents that you have opted out on their behalf. This means yard waste carts will not be delivered to your community. Your residents may still participate in the program by placing biodegradable bags and bundles at the curb for collection.
Visit our page dedicated to Frequently Asked Questions and Answers about yard waste collection.