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Please Note: The City will no longer be accepting recyclable cardboard in Bulky Load or Special Load. In accordance with the City of Raleigh’s sustainability goal to reduce City-wide greenhouse gas emissions 80% by 2050 , we encourage all customers to recycle cardboard materials in their curbside cart or at a designated drop-off site.
We accept most kinds of cardboard for recycling. Corrugated cardboard (shipping-type boxes) are recyclable. For Solid Waste Services to collect cardboard, it must be prepared according to following guidelines:
- Flatten completely.
- Remove all packing material, including any foam liners.
- Reduce to pieces no larger than 3' x 3' in size.
- Place pieces inside the recycling cart.
Request Free Bulky Load, Special Load, or E-waste Collection
How it Works
- Call Solid Waste Services, 919-996-3245, with your name, address, daytime phone number, description of item(s) to be collected and regular collection day.
- For Special Load Collection, pay fee $50 for each four (4) cubic yard load. The fee must be received before items may be placed at the curb.
- Put it out on your regular collection day by 7 a.m. (by 6 a.m. during summer months). Place items at the curb, not in the street. No bulky collection in alleyways, all items must be on a main street.
- Cancelation must occur by 2 p.m. the day the day before the scheduled pickup or you will forfeit you free Bulky Load Collection and must wait 90 days to reschedule.
Note: No more than one, four cubic yard load may be scheduled for a specific address in a 90-day period for Bulky Load Collection.
Preparing for Collection
Preparation
- Place items at the curb, not in the street
- Be sure items are clear of obstructions such as vehicles; low-hanging limbs; signs; or utility poles, lines, and boxes. Our trucks are unable to collect obstructed items and our crews are unable to ask that vehicles be moved. We need clearance to do our job.
- Place items on main street in front of residence. We cannot collect from alleyways. Townhome residents should place items at the end of a parking space, farthest from curb, buildings or mailboxes.
- Do not place items inside containers that you do not wish to throw away.
Please note: It is important that items are properly prepared so that staff may safely provide this service. If the Bulky Load is not prepared based on the above guidelines, we may be unable to collect the load. Should this occur, a notification of improper preparation will be left and a Special Load ($50 fee) will be required for staff to return to the residence for collection. You can call 919-996-3245 to schedule a Special Load.
Items Never Collected by the City
The following items should never be placed for collection at the curb - the City will not pick these up:
- Cardboard boxes (except boxes properly prepared and placed in your recycle cart)
- Tires (including bicycle tires)
- Car parts (bumpers, car doors, etc.)
- Construction, demolition, and/or remodeling debris, including but not limited to toilets, sinks, mirrors, windows, flooring, carpeting, cabinets, counter tops, etc.
- Windows, shower doors, table tops, or mirrors
- Tree limbs larger than 5 feet long or 6 inches in diameter
- Tree stumps
- Loose leaves
- Contractor materials (sheetrock, concrete, brick, pallets, stone, etc.)
- Treated lumber or wood
