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https://raleighnc.gov/transportation/news/glenwood-south-gets-scooter-parking-makeover
04/07/2025 6:57 am

Glenwood Scooter corral installation staff

Glenwood South Gets Scooter Parking Makeover

Over 72% of trips are now parked properly. Let’s keep it going!

News Published 4/6/2025 Updated 4/7/2025

Glenwood Scooter Upgrades

In March 2025, the City of Raleigh’s Transportation Department completed upgrades to 13 scooter parking corrals along the Glenwood South Corridor, located between Peace Street and Hillsborough Street. These improvements build on a pilot project that originally launched in October 2021. During the pilot period, which ran through June 2022, the corrals showed promising results in terms of improved parking behavior from riders. 

The recent upgrades introduced a number of firsts for Raleigh and reflect the City’s continued efforts to improve sidewalk accessibility and promote responsible scooter use. 

What's New

Glenwood Scooter Corral Upgrades

The upgraded corrals include several features designed to make scooter parking easier to identify and safer for all street users: 

  • Raleigh’s first micromobility-specific signage to clearly mark scooter parking zones. 
  • Durable pavement markings made with Methyl Methacrylate (MMA), a long-lasting, skid-resistant material designed for high-traffic areas. 
  • Vertical delineators at all 13 locations to increase visibility and define the parking space. 
  • Bike racks added at 6 of the corrals to support both bikeshare and personal bike parking. 

Supporting Technology and Compliance Tools

In addition to the physical upgrades, the City has implemented a set of tools to help ensure that scooters are parked properly. These include reactive geofencing and in-app guidance to help riders park within the designated corral zones. Since the upgrades, more than 72% of scooter trips ending in the corridor have been parked within the designated corrals. 

A citywide parking compliance policy also took effect in January 2025. Developed in partnership with operators, the policy introduces escalating penalties for repeated violations: 

  • First warning 
  • Second warning 
  • $15 fine 
  • $15 fine 
  • Account review and potential suspension 

So far this year, operators have issued 622 warnings and 4 fines. Most riders appear to adjust their behavior after the first or second warning. 

A New Reporting Tool for Residents

To further support these efforts, the City launched a scooter parking reporting tool through SeeClickFix in February 2025. This allows residents to report improperly parked scooters directly to operators by providing the location and issue type. Since launch, 28 reports have been submitted. 
 

The tool was introduced through a soft launch to staff and a few key partners, such as the Bicycle and Pedestrian Advisory Committee. This allowed time to resolve any technical issues ahead of broader public use. Wider communications about the tool will continue in the coming months. 

What's Next

In the weeks ahead, the City will be seeking feedback on the Glenwood South corrals from community partners and the public. This feedback will help inform how future scooter corrals are designed and implemented across Raleigh. While no changes are planned to the current installations, input on the visibility, usability, and overall experience of the upgraded corrals is welcome. 
 

This work reflects Raleigh’s broader commitment to building a transportation system that supports safe, shared use of our streets. Glenwood South now serves as a model corridor as we continue exploring how to improve scooter parking in other parts of the city. 
 

More information about the upcoming public feedback opportunity will be shared in the coming weeks. 

Glenwood Scooter Workers

Contact

 

Hannah Dos Santos
919-996-2165

Lead Department:
Transportation
Service Categories:
Mobility Strategy and Infrastructure

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