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Reporting Streetlight Outages
The majority of streetlights within the public right of way are maintained by local power utilities. With thousands of existing streetlights, the City appreciates your help finding lights that are malfunctioning or in need of repair.
It only takes a few simple steps to report a malfunctioning streetlight:
- Identify it
Reporting the nearest street address and/or the Pole ID number works best. The ID number is usually found on the front of the pole (facing the roadway), and is typically a yellow metal strip with the ID number in black. - Describe the problem
The nature of the problem could be- a streetlight is out; a streetlight is cycling on and off; a streetlight is on during the day; a pole or light is physically damaged. - Call Us at 919-996-4045
Requests for repair will be forwarded to the local power utility within 24 hours of receiving your call (Monday-Friday). Simple lighting repairs are usually completed within 3-5 working days. Lighting repairs involving underground wiring issues or damaged equipment replacement may take longer.
In lieu of contacting the City of Raleigh, you are welcome to report streetlight outages directly to the utility that serves your area:
- Duke Energy - Request Streetlight Repair | Report an Outage - 800-419-6356
- Wake Electric Membership Corporation - 800-474-6300