Residents of newly annexed areas receive City services, including:
- Police Department | Emergency assistance, crime prevention, traffic enforcement, investigations, animal control, etc.
- Fire Department | First emergency responder, medical and rescue assistance, fire code inspections, fire prevention education, etc.
- Transportation Department | Street maintenance, resurfacing and cleaning, sidewalk repair, pothole repair, curb and gutter repair, storm drainage maintenance, transportation services, and street lighting.
- Solid Waste Services | Collection of garbage, yard waste, recycling, bulky items, special loads, leaves, etc. Initiation of solid waste services by the city post-annexation is not automatic. Once annexed, it is the responsibility of the petitioner to contact Solid Waste Services to set up an account. Failure to do so will result in the petitioner not being served by the city's Solid Waste Services. For more information, please call 919-996-3245 or reach out by email at sws@raleighnc.gov.
- Stormwater Management | Maintenance of storm drains, water quality monitoring, soil/erosion/illicit discharge investigation, etc.
- Parks, Recreation, and Cultural Resources | Art centers, parks, lakes, greenways, community centers, leisure activities, summer camps, aquatics, adult and senior activities, etc.
- Public Utilities | Water and sewer service. Connection to City utility services is not automatic post-annexation. It is the responsibility of the petitioner to request Public Utility services and set up a Public Utilities Service account in order to request City services. For more information, please either visit the Public Utilities Water and Sewer Connection Process webpage, call 919-996-3245 or reach out by email at publicutilityinfo@raleighnc.gov.
- In some instances, a property owner may be connected to a City utility service prior to annexation and paying outside-city rates. Transition to inside-city rates is not automatic. Once annexed, it is the responsibility of the petitioner to contact Public Utilities to update existing account information, including that the property is within city limits. Failure to do so will result in the petitioner to continue paying outside-city rates for City-provided services. For more information, please call 919-996-3245 or reach out by email at publicutilityinfo@raleighnc.gov.
- Services from other City departments, including Planning and Development Department, Housing & Neighborhoods, and Communications.