Fingers typing on a keyboard

New Feature Enhances Accessibility on

The UserWay accessibility tool ensures an inclusive online experience for everyone.

Did you know 1 in 4 people have some type of disability? We're excited to introduce UserWay, an accessibility tool that ensures an inclusive online experience for all of our users. With features like screen reader compatibility, keyboard navigation, text size customization, and more, we're committed to making our website accessible to everyone. Select the little person icon on the screen and try it out. 

What is UserWay?

UserWay logo to identify tool for accessibility

When viewing any page on, look for this icon to access the UserWay accessibility tools.

UserWay is a cutting-edge accessibility solution that empowers every visitor to our website, regardless of their abilities. Whether you rely on screen readers, need keyboard navigation, prefer adjustable text sizes, or have other unique accessibility requirements, UserWay can help.

UserWay features include:

  • Screen reader compatibility; 
  • Keyboard navigation;
  • Text size customization;
  • Fonts to make it easier to read for those with dyslexia;
  • Color contrast options; and,
  • Language Translation (instant translation for the many languages spoken in Raleigh).

At City of Raleigh, we are dedicated to inclusivity and ensuring that everyone can access crucial City information. With UserWay, we take a big step forward in making our website welcoming and accommodating to all members of our Raleigh community.



Pete Weber
Web Administrator

Lead Department: