City IT employees Suni Wilkenshoff and Courtney Bland-Fowler accept award from Darlene Garner, VP of Client Services at Tyler.

City IT presented 2024 Civic Interaction & Public Trust Award

This award was announced as part of Tyler Technologies's 2024 Public Sector Excellence Award winners.

The City was  one of 29 public sector client winners. The winners demonstrated  leadership, innovation, and excellence in developing, deploying, or maintaining Tyler solutions within their jurisdictions. 

Recognized for significant commitment to public service

The City’s IT department recently won the 2024 Civic Interaction & Public Trust Award from Tyler Technologies, Inc. This award was announced as part of Tyler’s 2024 Public Sector Excellence Award winners.  

The City was  one of 29 public sector client winners. The winners demonstrated  leadership, innovation, and excellence in developing, deploying, or maintaining Tyler solutions within their jurisdictions. 

These jurisdictions were recognized for their significant commitment to public service and striving for greater efficiency and effectiveness in serving their communities. Organizations that submitted applications were evaluated by  Tyler  in one of the following categories: 

  • Civic Interaction & Public Trust 
  • Connected Community 
  • Data & Transparency 
  • Operational Efficiency 
  • Performance & Innovation 

The City extended its permitting and licensing workflows to new levels with Enterprise Permitting & Licensing, formerly known as EnerGov. Faced with unique use cases for their software, the City used Enterprise Permitting & Licensing to: 

  • Create a professional license module to track registrations, collect documentation, and manage registration fees to support the city’s Dangerous Wild Animal Ordinance 
  • Manage the water district needs for multiple towns while maintaining centralized oversight and local municipalities’ autonomy 
  • Boost public trust and transparency 
  • Foster civic engagement through the user-friendly Civic Access online portal 

"This year marks our 15th year of the Tyler Excellence Award program, and the submissions get stronger and more competitive every year," said Lynn Moore, president and chief executive officer of Tyler. "We have seen tangible examples of how our clients empower the public sector through technology solutions, helping to make their communities safer and stronger. We’re excited to congratulate all winners on their achievements." 

About Tyler Technologies, Inc. 

 Tyler Technologies (NYSE: TYL) is a leading provider of integrated software and technology services for the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate efficiently and transparently with residents and each other. By connecting data and processes across disparate systems, Tyler’s solutions transform how clients turn actionable insights into opportunities and solutions for their communities. 

Lead Department:
Information Technology

Subscribe