Alert

Water Payment Portal Unavailable August 21-24

You will not be able to make water payments by phone or online

Published 8/15/2025 at 1 p.m. Updated 8/18/2025 at 12 p.m.

Thank you for printing this page from the City of Raleigh's Official Website (www.raleighnc.gov)
https://raleighnc.gov/alerts/water-payment-portal-unavailable-august-21-24
08/18/2025 12:13 pm

hands of a customer paying with cash at a teller window

Water Payment Portal Unavailable August 21-24

You will not be able to make water payments by phone or online

Published 8/15/2025 Updated 8/18/2025

The water payment portal and call center will be down for system upgrades August 21–24. You will not be able to make water payments by phone or online. We appreciate your patience as we work to improve our services!

All services will be back on Monday, August 25.

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