Residential Appointments

Online appointments for residential construction are available for the following types of work:

• Residential Inquiry - New Projects
• Permit Status Inquiry - Existing Projects

You can reserve a specific time to speak with an intake specialist to ask questions about submittal processes, check on a permit in review, and engage with Zoning and Building on particular questions as they pertain to use, setbacks, elevations, and structural components.

Book Your Appointment

How it Works

1. Appointments must be scheduled two business days in advance.
2. Ensure you include the following information under the detail section: property address, contact information, and a brief description of the inquiry.
3. This appointment is for intake questions only; staff will not conduct a formal review related to permit or construction approval. However, if you have preliminary documents that may help clarify your inquiry or guide the discussion, please email them to ResidentialBooking@raleighnc.gov at least one day before your appointment.
4. If you are more than five minutes late, your appointment may need to be rescheduled.

During Your Appointment

An intake staff member will:

For submission inquiries: answer questions about the permitting process and how to complete documents for submission.

For status inquiries: provide status updates on existing cases only.