A service unit of the Solid Waste Services Department

Raleigh recycles! The City of Raleigh encourages residents, visitors, and businesses to recycle through a variety of programs and offerings. Recycling extends the life of landfills, reduces pollution, and supports economic development. Learn how to do your part to help protect our environment and turn "waste" into new, useful products by recycling.






Recycling Plant - Virtual Tour

Have you ever wondered what happens to recyclable materials once crews collect them from your recycling bin or cart? Where do they go? What materials are acceptable to place in your recycling bin? Join us for a virtual tour of a recycling plant to see the journey and learn what can and cannot go in the recycling bin. 

Who to Call if I Have Questions about SWS Services

Call 919-996-3245, to speak with a City customer service representative.

Mondays, Tuesdays, Wednesdays, Fridays: 8 a.m. - 5:30 p.m. 
Thursdays: 9 a.m. - 5:30 p.m.

  • Press 2 for SWS, residential or business utility services
  • Press 4 for SWS requests and/or questions
  • Press 1 to report a Missed Collection
  • Press 2 to schedule a pick-up or ask a question
  • Press 3 to purchase or request a replacement cart