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Raleigh Parking is currently transitioning to a new parking management system. If you experience difficulty finding your citation in the system, please feel free to call our office for assistance at 919-996-3996.
In Person
You may pay in person between the hours of 8:30 a.m. and 5 p.m., Monday through Friday, except for City-observed holidays, at Dillon Building, 310 W. Martin Street, Suite 109, Raleigh, NC
Please note: If your vehicle has been booted for delinquent citations, you must attend in person to settle your account at the Raleigh Parking Office between the hours of 8:30 a.m. and 5 p.m. Monday to Friday: Dillon Building, 310 W. Martin Street, Suite 109, Raleigh, NC
*Parking Citations - Cash, Check, Money Order, Visa and MasterCard are accepted.
*Boot Payments - Cash or cashier's check.
Appealing a Parking Citation/Ticket
If you feel you were unjustly cited for a parking violation or if you believe the citation/ticket was issued in error, a two-level appeal process is provided under City Ordinance 11-2025.
Note: Parking Ambassadors endeavor to conduct enforcement with fairness and impartiality. Ambassadors do not have the power or the ability to cancel a citation/ticket once it has been issued. The only way it can be dealt with is by paying the fine or by appealing the citation/ticket.
