New team
The noise compliance officers first completed four weeks of intense, hands-on training and are now working full-time.
Team members have varied backgrounds, from IT and sound stage experience to hospitality and school guidance counselor jobs.
The officers use decibel meters to measure sound. The meters take into account additional noise, such as that coming from traffic or air conditioning units.
Code Compliance Officer Morgan Forbis says she has been surprised by how her ears can mislead her. “A few times I’ve thought the noise is probably over the allowed limit, but when we measure it, it hasn’t been.”
Wilkins said that some businesses, too, have decibel meters. “They’re monitoring the sound themselves and that can create an opportunity for education,” he says. “So far there have been only a few locations that have pushed back or challenged our readings. A large majority want to make a change and become compliant.”
Team members appreciate the opportunity to educate community members about the ordinance and help businesses. “We have had positive interactions with residents and most of them understand that we’re here to help all parties,” says Code Compliance Officer Kevin Thompson.