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Taxi Owners
City of Raleigh Taxicab Ordinance. All eligible owners may submit a Taxi Owners Permit Application and an Authority for Release of Information form.
The City of Raleigh currently has 81 companies operating within the city limits. The City is growing every day with new restaurants, shopping centers, and event centers. With growth comes more demand for public transportation. If you are interested in starting a taxicab company within the city limits of Raleigh, please look over our City of Raleigh Taxicab Ordinance. All eligible owners may submit a Taxi Owners Permit Application and an Authority for Release of Information Form.
Permits must be submitted by Oct. 1 for the following year's permits.
For additional questions and information, please contact the Taxi Inspectors Office.
Complaints
The City of Raleigh goes to great extents to ensure that all citizens and guest of the City of Raleigh feel safe when traveling by Taxis within the City of Raleigh. All companies and drivers are required to meet standards set by city ordinances. If you feel that you have been deceived, or treated in a non-professional manner, or you have been refused service based on age, sex, race, religion, sexual orientation, or disability please complete and submit an online complaint. If your complaint is criminal in nature please call 911.
Contact Information
Taxicab Inspectors
- Senior Officer W.B. Edwards
919-801-8597 Office: 919-996-1461
Office Location
601 Hutton Street, Suite 105, Raleigh, NC
Visiting Rules
- All applicants visiting the taxicab inspector’s office must be appropriately dressed and groomed.
- Applicants wearing tee shirts, halter tops, or short pants will not be interviewed.
- Coats and ties are not required, but you must dress accordingly.
- Raleigh city code. Sec .12-2085 all applicants must be clean in dress and person.
