Garbage and Recycling Prep Yard Waste Prep Fines and Penalties Safety
We need your help to make sure curbside collection goes smoothly. Please review the sections below for information on which items can be collected and when.
Garbage and Recycling Prep
Follow the steps below to make sure to put the right item in the right cart at the right time.
|1. Prep it|
|2. Use the right cart||
|3. Place your cart curbside (the right way) on your collection day||
|4. Move your car if needed||
|5. Remove your cart after collection day||
Can residents get assistance with their cart?
Qualified individuals that have the garbage cart serviced by the Need Assistance Garbage Crew will also have the recycling cart serviced by the Need Assistance Recycling Crew. To be eligible for assistance your doctor must submit the Solid Waste Services Need Assistance Form and there must be no one else living in the household able to roll the cart to the curb. Call 919-996-6884 for complete information.
Unaccepted Items for Garbage and Recycling Carts
Yard Waste Prep
Yard waste can be placed curbside for collection (see specific instructions below).
To set out yard waste, use any of these options:
- 95-gallon City-issued cart.
- Biodegradable paper bags. Limit of 15 bags per collection, with a weight limit of 25 pounds per bag.
- Bundles of sticks tied with rope or twine. Limit of 5 bundles per collection, with a weight limit of 50 pounds per bundle.
Please note: black or clear plastic bags containing yard waste will not be collected. Biodegradable paper bags are sold at many local hardware, home improvement, and discount stores.
To set out yard waste, follow these instructions:
|Items Never Accepted||
Residents living within the Raleigh city limits may also take yard waste to the City's Yard Waste Recycling Center for recycling. The Center is located at 900 N. New Hope Road. There is a cost for this service. The Yard Waste Center is open Monday through Saturday from 7 a.m. to 4 p.m.
Fines and Penalties
Part 7 of the Raleigh City Code governs the placement of garbage or recycling containers and yard waste for collection have been established to protect the appearance of neighborhoods and keep the streets free of obstacles for drivers, bicyclists and pedestrians. Garbage or recycling containers or yard waste placed too early or still on the curb after 7 p.m. on the day after your assigned collection day may incur a $50 citation for violation of the Solid Waste Code.
Violations of any provision contained within Part 7 of the Raleigh City Code may result in the following enforcement actions:
|Garbage/Yard Waste First Violation||Initial Warning Letter|
|Garbage/Yard Waste Second Violation||$100 Administrative Fee|
|Garbage/Yard Waste Third Violation in a 12-Month Period||$100 Administrative Fee
$250 Civil Penalty for each 24 hour period the violation exists
|Recycling Waste Violation*||$150 Administrative Fee per violation
$250 Civil Penalty per violation
*The placement of items banned from landfills as noted in North Carolina General Statute 130A-309.10(e) in garbage or recycling carts is subject to the enforcement actions in the above table.
To appeal a citation, contact Solid Waste Services at 919-996-3245.
Ways to Reduce Your Amount of Garbage
Do you find you consistently have too much garbage to fit in the garbage cart? Here are some options:
In the event of a hydraulic spill in your neighborhood, please contact our Chief Safety and Compliance Officer at Meagan.Lewis@raleighnc.gov.
If you have been involved in an accident or wish to file a claim against the City of Raleigh, it is necessary to submit a completed claims form. Once the claims form has been received, a claims adjuster from the City’s third-party Claims Administrator will contact you. An investigation must be conducted by the claims adjuster before a final decision on liability and/or payment(s) will be made. This process can take more than two weeks depending upon the nature of the claim.
You may complete your claim online.
You can contact the Risk Management Team directly at 919-996-2240 or RiskManagement@RaleighNC.gov to receive an update on your claim or if you have any questions regarding the process.