The City of Raleigh’s bikeshare program, Cardinal Bikeshare, will be available for public use beginning June 7. We'd like to thank all Cardinal Bikeshare users for their patience and we are excited to reopen the system to all existing and new users!
As a reminder, the City of Raleigh is offering 60 days of free rides starting June 7. This is a great time to try bikeshare!
Frequently Asked Questions
GENERAL
- What changed?
The program’s vendor for operations and maintenance of all bikes, stations, and system functionality. - Will the system name change?
No, the system will continue as Cardinal Bikeshare. - When will bikes be available for public use?
Beginning June 7, bikes will become available again. - Where should I look for updates and new information?
Please refer to the City of Raleigh’s ‘Bikeshare Program’ webpage, ‘@RaleighTranspo’ social media, Cardinal Bikeshare’s webpage, and Cardinal Bikeshare’s social media for all information pertaining to this change.
MEMBERSHIPS
- Will my membership/pass be affected by the change?
When the bikeshare system reopens, memberships and passes will remain active, and users will be able to use the system as usual. - Will I receive ride credits for the inability to use my membership while the system was temporarily closed?
The City of Raleigh is offering free rides for Cardinal Bikeshare users for 60 days beginning June 7. Free rides will be available for the first 60 minutes of the ride, after which users will be charged $2 for each additional 30 minutes. New Cardinal Bikeshare users will have to create an account through the Cardinal Bikeshare mobile app or webpage to access the 60-minute free ride credit.Additionally, all Annual Memberships that were purchased prior to June 7, 2023 will receive a 60 day extension to their membership expiration.
- Who should I direct specific questions to regarding my membership or system access?
All questions should be directed to info@cardinalbikeshare.com and transportationinfo@raleighnc.gov.