Right of Way Concerns

What to do if damage has occurred in the public right-of-way.


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Who Do I Contact if Damage Has Been Done to My Property? What if Damage Has Occurred in the Public Right-of-Way? What are the colored spray paint markings in the right-of-way?

It is possible during construction for damage to occur in the public right-of-way. When this happens, it is important to notify the correct group of people so the issue can be address correctly and as soon as possible. 

    Who Do I Contact if Damage Has Been Done to My Property?

    Your first point of contact should always be the company that performed the work if the damage occurred on private property. If you and the company cannot come to a resolution a right-of-way- inspection coordinator can be contacted to assist only as a liaison. 

    Should you need to contact our team, please provide the following information:

    • Address;
    • Contact information;
    • The concern/damage description; and,
    • Any pictures and documentation if available.

      What if Damage Has Occurred in the Public Right-of-Way?

      If damage has occurred in the public right-of-way, an inspection coordinator should be contacted via email or call 919-996-6816. You will need to provide the following information:

      • Address;
      • Contact information;
      • The concern/damage description; and,
      • Any pictures and documentation if available.

      What are the colored spray paint markings in the right-of-way?

      The different colored markings on the ground describe the type of utility lines running in that location. This interactive color map for location markings describes what each color of paint means. For more information on markings and digging in your area, please visit the NC811 website.

      Contact

       

      Email: rightofwayconcerns@raleighnc.gov

      Phone: 919-996-6816

      Lead Department:
      Permits and Inspections
      Service Categories:
      Streets and Sidewalks