Online Payment By Phone By Mail In Person Appealing a SafeLight Citation
Note: Late payment fees will be temporarily waived on citations occurring on or after 7/15/2020. We will continue to assess as the COVID-19 situation evolves.
Should you receive a red-light citation, choose one of the four options below to submit payment for your citation.
To submit payment for your citation online, you must enter your citation number. Visa and MasterCard are the only payment methods accepted for online payments.
919-832-7436 | 8 a.m. - 5 p.m., Monday - Friday except City holidays
Select option 2.
You will need to provide your citation number with the Pay-By-Phone option. Visa and MasterCard are the only payment methods accepted for phone payments.
- Make check or money order payable to SafeLight Raleigh.
- Please include your name, address, plate number and citation number to ensure proper credit.
- Include your name and address on the envelope.
- DO NOT MAIL CASH.
- Mail payment to:
PO Box 603944
Charlotte, NC 28260-3944
You may pay in person between the hours of 8:30 a.m and 5 p.m., Monday through Friday, except for City-observed holidays, at:
Avery C. Upchurch Municipal Complex
First Floor, Revenue Services Lobby
Cash, check, money order, Visa, MasterCard, American Express, and Discover cards are accepted.
Appealing a SafeLight Citation
If you feel you were unjustly cited for a SafeLight violation or if you believe the citation/ticket was issued in error, a two-level appeal process is provided under City Ordinance 11-2135.
Photos and videos of the infraction are available online. You must have your citation number and pin to access the photos/videos.