Operator at Raleigh-Wake Emergency Communications Center

Operator at the Raleigh-Wake Emergency Communications Center.

Raleigh-Wake ECC Renews Membership in Program Designed to Protect Children

From the moment the report of a missing child comes in, to the resolution of the case, every action taken has the potential to make the difference between a successful recovery or a tragic outcome.  

The National Center for Missing & Exploited Children (NCMEC) developed the Missing Kids Readiness Program to promote best practices for responding to calls of missing, abducted, and sexually exploited children.  911 call centers and law enforcement agencies are recognized for meeting essential training and policy elements demonstrating preparedness for responding to a missing child incident. 

To meet the requirements of the Program, the Raleigh-Wake Emergency Communications Center worked with NCMEC on their missing child policy to ensure it met the critical elements of NCMEC’s model policy for call center agencies.  All Telecommunicators, Call Takers, Communication Specialists, Supervisors, Managers and other Executives completed the online training required for their membership. By demonstrating remarkable leadership, and making this commitment of training and preparedness, the Raleigh-Wake Emergency Communications Center is communicating to its citizens and families, protecting the lives and safety of their children is a top priority!

Armed with the information, knowledge and operational resources gained through meeting the program criteria, the Raleigh-Wake Emergency Communications Center continues to be positioned to respond more quickly, comprehensively, and effectively when a child’s life may be at stake.

To learn more about NCMEC and the Missing Kids Readiness Program, go to: 

For a full listing of all MKRP recognized agencies, go to: 



Dominick Nutter
Emergency Communications Director