The Critical Public Safety Facility

The Proposed Critical Public Safety Facility will consist of a 95,000-square-foot, four-story building housing the following:

  • City of Raleigh Emergency Communication Center(including the Raleigh-Wake 911 Call Center)
  • City of Raleigh Emergency Operations Center (EOC)
  • City of Raleigh Data Center
  • City of Raleigh Traffic Control Center

The Emergency Communication Center is a 24-hour operation and receives 911 emergency calls for much of Wake County.

The Data Center will support all function of the building as well as the full City of Raleigh Information Technology system.

Due to the critical mission of the operations housed in the building, the building systems must be very reliable with redundant back-up services to fully maintain critical functions during an event.

For additional information on the current status of the project, refer to the following documents.


  1. Replace outdated facilities with a new environmentally sustainable Public Safety facility.
  2. Achieve sustainable and energy efficiency goals as directed by the City of Raleigh City Council actions.
  3. Achieve United States Green Building Council's LEED Certification.
  4. Accommodate 25 years of growth for building occupants.

Project Details

City Properties and Facilities
Pearce Brinkley Cease + Lee. - Architect, AECOM - Public Safety Architects



Bob Panella

Lead Department:
Constructing City-owned Buildings


This phase is complete.


This phase is complete.


This phase is complete.


This phase is complete.

Right of Way Acquisition

This phase is complete.


This phase is complete.


Schematic Design Phase - Completed on May, 2013

Design Development Phase - Completed on September, 2013

Construction Documents Phase - Completed May, 2014

Bidding Phase - Completed July, 2014

Construction thru February, 2016


  • February, 2012, Council authorized Phase One Feasibility Study
  • May, 2012, Pearce Brinkley Cease + Lee / AECOM selected
  • December, 2012, Phase One Study Completed
  • May, 2013, Balfour Beatty / Clancy & Theys Joint Venture under contract for Pre-Construction Services
  • May, 2013, Schematic Design Phase submitted for review
  • September, 2013, Design Development Phase submitted for review


Date Activity
Fall, 2014 Anticipated Construction
March, 2016 Anticipated Occupancy