If you have downed trees or need to make a request for storm debris collection, please call Customer Care at 919-996-3245 to schedule a special load collection for any storm debris.
Storm debris needs to be prepared in accordance with normal yard waste collection guidelines. Special Load Collection is available for residential customers who have items that cannot be disposed in the landfill.
This service is also available for residential customers who have loads larger than four (4) cubic yards. A fee of $50 for each four (4) cubic yard load is required in order to schedule a pickup.
Contact Solid Waste Services Customer Service at 919-996-3245 with the following information available:
- Daytime phone number
- Description of item(s) to be collected
Once your collection has been scheduled, place all items at the curb on your scheduled collection day as Solid Waste Services employees are not allowed to enter your yard to collect items for disposal.