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New Online Bill-Paying Options

Use PayPal, Venmo, E-check

If you pay your utility bill online, you've likely noticed some changes! The City of Raleigh has implemented a new payment system to make it easier to pay your utility bill. The system, known as Paymentus, also offers enhanced security.

New options for paying your bill include:

  • The ability to make a one-time credit card payment without logging in;
  • A direct toll-free phone number to make a payment without going through lots of phone tree options; 888-905-3169
  • Increased payment methods such as PayPal, Venmo, E-check, and recurring credit card payments; and
  • A wallet option to save payment methods.

You can explore all the new features on our utility payment page