man sketching a room on notepad with a laptop nearby

Permit and Development Portal Upgrade and Outage

The City of Raleigh will upgrade the software that staff uses to manage the Permit and Development Portal this Friday, December 4, 2020. The upgrade will require a weekend outage of the portal from 4 p.m. on Friday, December 4 until 8 a.m. on Monday, December 7. Project submission of any kind will not be accepted during the portal outage.

If you are a current development portal user who has bookmarked a link to the permit portal, please note your bookmark may need to be changed. We encourage you to bookmark as that will always take you to the correct place!

The software update provides customers with several enhancements including improved search capabilities and map features. New portal users will experience an upgraded registration process. Be on the lookout for updated tutorial videos in the upcoming weeks. You can always visit the Permit and Development Portal Help Center for general questions about the portal.

We look forward to providing you with these service improvements. Questions? We’re here to help! Email