We understand many customers are facing financial hardship. Here are three assistance programs that can help you pay your utility bills:
- WakeHELPS, utility bill assistance for Wake County Residents
- Utility Customer Assistance Program, utility bill assistance administered by the City of Raleigh
- Housing Opportunities and Prevention of Eviction Program, emergency funds for renters and utility customers in a crisis
Project Share: An opportunity to Help your Neighbors in Need
If you would like to help your neighbors in financial crisis who cannot pay their utility bills, consider a contribution to the City's "Project Share" Program. Project Share is funded by contributions from individuals and organizations. Of the funds contributed to Project Share, 100% stay in our service area to help customers located in Raleigh, Garner, Knightdale, Rolesville, Wake Forest, Wendell and Zebulon.
For Utility Payment Assistance questions, please contact Customer Care at 919-996-3245.
Other Financial Assistance Programs (such as Mortgage and Rent Assistance Payments)