hands of a customer paying with cash at a teller window

City to Re-Open Two of Its Customer Service Sites to Public on July 20

Beginning Monday, July 20 the City of Raleigh will open its revenue counter to the public at the Raleigh Municipal Building from 8:30 a.m. to 5 p.m.

The Development Services Customer Service Center at One Exchange Plaza will also resume in-person services by appointment. Individuals and contractors are still encouraged to use virtual services. Appointments can be scheduled by contacting ds.help@raleignc.gov or 919-996-2500.  

Those who enter the buildings must wear a mask, complete a wellness check, and practice social distancing. Those who do not have a mask will be provided one and those who do not pass the wellness check will be unable to enter.