Monday’s storms brought gusty winds and heavy rains to Raleigh, leaving behind downed trees, tree limbs, and other similar debris. Because of this, the City of Raleigh will begin a multi-departmental effort to pick up major storm debris across the city on Thursday, April 16. To mitigate safety concerns and adhere to social distancing guidelines, we will use trucks that can be operated with a single employee; normal yard waste collection requires multiple employees in close quarters.
Only large piles of tree limbs and branches will be collected. The equipment we will use is not capable of picking up containers, grass clippings, or loose (or bags) of leaves. Those items will not be collected.
Residents should place their limbs and branches at the curb for pick-up. This process may take several weeks to complete, and we appreciate your patience. This is not a resumption of our normal yard waste collection service, which is still suspended.
Alternative: Take It to Yard Waste Center
To help with the storm’s aftermath, the City’s Yard Waste Center will also start accepting yard waste from residents only beginning Thursday, April 16. The City will not charge tipping fees, which will allow “contactless” drop-offs, minimizing risk to the public and employees.
Who Can I Contact If I Have Questions about Solid Waste Services?
You can call 919-996-3245 to speak with a customer service representative (Monday, Wednesday and Friday from 8 a.m. - 5:30 p.m. and Thursday from 9 a.m.-5:30 p.m.).
- Press 2 for SWS, residential, or business utility services
- Press 4 for SWS requests and/or questions
- Press 1 to report a missed collection
- Press 2 to schedule a pick-up or ask a question
- Press 3 to purchase or request a replacement cart