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Financial Assistance Needed with Utility Payments, Rent, Mortgage?

Assistance Programs to Help Utility Customers In Need

water faucet

We understand many customers are facing financial hardship. Here are three assistance programs that can help you pay your utility bills: 

(Interested parties who would like to apply to WakeHELPS now have until December 31, 2020 or until funds are exhausted. They should apply ASAP.)

Project Share: An opportunity to Help your Neighbors in Need

If you would like to help your neighbors in financial crisis who cannot pay their utility bills, consider a contribution to the City's "Project Share" Program. Project Share is funded by contributions from individuals and organizations. Of the funds contributed to Project Share, 100% stay in our service area to help customers located in Raleigh, Garner, Knightdale, Rolesville, Wake Forest, Wendell and Zebulon.

More about the program and how to contribute 

For Utility Payment Assistance questions, please call 919-996-3333 or utilitybillhelp@raleighnc.gov

Mortgage Assistance

Mortgage Past Due

Apply for COVID-19 Relief for Mortgage Payment

If you are behind on your mortgage payments, you may qualify for help through COVID-19 Mortgage Assistance. We are here to help through the Coronavirus Aid, Relief, and Economic Security (CARES) Act grant.  These funds are to be used to help Raleigh residents affected by COVID-19 for help with rent payments. Several area agencies have assistance programs depending on your housing needs - including if you are currently homeless.

Rental Payment Assistance

Eviction Notice due to COVID-19

Apply for Eviction Prevention Assistance from CARES Act

We are here to help through the Coronavirus Aid, Relief, and Economic Security (CARES) Act grant. These funds are to be used to help Raleigh residents affected by COVID-19 for help with rent payments. Several area agencies have assistance programs depending on your housing needs - including if you are currently homeless.

Find out if you qualify.