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Financial Assistance Needed with Utility Payments, Rent, Mortgage?

Emergency Assistance for Renters

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The City of Raleigh and Wake County are here to help renters impacted by COVID-19 who are struggling to keep a roof over their heads and their utilities paid.

The House Wake! COVID-19 Financial Assistance Program will cover past due rent and unpaid utilities resulting from a financial hardship due to COVID-19.

Through a partnership with Telamon Corporation, residents can receive financial assistance for any back rent and/or utility bills owed since April 2020, in addition to assistance for the current month. After that, they may be eligible for up to three months of additional assistance. Utilities covered by the program include electric, water, sewer, gas/oil, trash and internet services.

The program also offers free legal counsel for renters, as well as relocation assistance for eligible residents. 

To qualify, applicants must: 

  • Be a renter living in Wake County; 
  • Have an income that does not exceed 80% of area median income (AMI); 
  • Have been economically impacted during the COVID-19 pandemic period;
  • Be at risk of housing instability or utility disconnection if rent or utilities remain unpaid. 

To learn more and apply, please visit the House Wake! website or call 919-899-9911. Email inquiries can be sent to housing@telamon.org

Assistance Programs to Help Utility Customers In Need

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We understand many customers are facing financial hardship. We offer an assistance program that may be able to help you pay your utility bill: 

Project Share: An opportunity to Help your Neighbors in Need

If you would like to help your neighbors in financial crisis who cannot pay their utility bills, consider a contribution to the City's "Project Share" Program. Project Share is funded by contributions from individuals and organizations. Of the funds contributed to Project Share, 100% stay in our service area to help customers located in Raleigh, Garner, Knightdale, Rolesville, Wake Forest, Wendell and Zebulon.

More about the program and how to contribute 

For Utility Payment Assistance questions, please call 919-996-3333 or utilitybillhelp@raleighnc.gov

Mortgage Assistance

Mortgage Past Due

Apply for COVID-19 Relief for Mortgage Payment

If you are behind on your mortgage payments, you may qualify for help through COVID-19 Mortgage Assistance. We are here to help through the Coronavirus Aid, Relief, and Economic Security (CARES) Act grant.  These funds are to be used to help Raleigh residents affected by COVID-19 for help with rent payments. Several area agencies have assistance programs depending on your housing needs - including if you are currently homeless.

Eviction Prevention Assistance

Eviction Notice due to COVID-19

Apply for Eviction Prevention Assistance from CARES Act

We are here to help through the Coronavirus Aid, Relief, and Economic Security (CARES) Act grant. These funds are to be used to help Raleigh residents affected by COVID-19 for help with rent payments. Several area agencies have assistance programs depending on your housing needs - including if you are currently homeless.

Find out if you qualify.