SafeLight Citation Payments

Pay online, phone, by mail, in person or appeal your citation


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Payment Options Appealing a SafeLight Citation

There are a variety of ways to pay your SafeLight citation. Choose the one that works best for you. If you run into any trouble of have questions, please reach out to customer service at 919-832-7436 during regular business hours. 

Payment Options

Payment Type  Information 
Online SafeLight Citation Payments To submit payment for your citation online, you must enter your citation number. Visa and MasterCard are the only payment methods accepted for online payments. Pay online

By Phone
919-832-7436

Please call during business hours: 8 a.m. - 5 p.m., Monday - Friday except City holidays. Select option 2.

You will need to provide your citation number with the Pay-By-Phone option. If you do not have your citation number, Customer Service can search for your citation by your license plate number. Visa and MasterCard are the only payment methods accepted for phone payments. 

By Mail
  • Make check or money order payable to SafeLight Raleigh.
  • Please include your name, address, plate number and citation number to ensure proper credit.
  • Include your name and address on the envelope.
  • DO NOT MAIL CASH.
  • Mail payment to:
    City of Raleigh - SafeLight
    PO Box 746783
    Atlanta, GA 30374-6783

Note: Self-addressed envelope included for check or money order citation payments only. Do not mail appeals/transfers/correspondence in this envelope as they will not be processed.

In Person

You may pay in person between the hours of 8:30 a.m. and 5 p.m., Monday through Friday, except for City-observed holidays, at: Avery C. Upchurch Municipal Complex, First Floor, Revenue Services Lobby, 222 W. Hargett Street, Raleigh, NC

Cash, check, money order, Visa, MasterCard, American Express, and Discover cards are accepted.

Appealing a SafeLight Citation

If you feel you were unjustly cited for a SafeLight violation or if you believe the citation/ticket was issued in error, a two-level appeal process is provided under City Ordinance 11-2135.

Photos and videos of the infraction are available online. You must have your citation number and pin to access the photos/videos.

Learn more about the appeal Process

Appeals/Transfers/Correspondence should be mailed to:

SafeLight Raleigh
4924 Green Road, Suite 101
Raleigh, NC 27616

Contact

 

Todd Edwards
919-996-3030

Department:
Transportation
Service Categories:
Traffic Engineering
Related Services:
SafeLight Red-light Camera Program

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