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https://raleighnc.gov/utility-service-requests-and-payments
09/26/2024 9:37 am

Utility Service Requests and Payments

A service unit of Raleigh Water

Water and Sewer Bill Assistance:

Financial assistance for water bills is available through City and County programs: Utility Customer Assistance Programs

Payments

Web: Web Payments Self Service
Phone: 888-905-3196

Service Requests

To start, stop or transfer your utility service, complete the appropriate online form:

Contact

 
919-996-3245

Address

Raleigh Municipal Building
222 W. Hargett Street
1st Floor Lobby
Raleigh, NC 27601

Raleigh Water

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Services

  All Utility Service Requ... Services

Service Requests

To start, stop or transfer your utility service, please select the appropriate link below.

Start Service

Stop Service

Transfer Service

Hours of Operation

Site Days Hours
Customer Care Center (phone) Mon. - Wed. 8:30 a.m. - 5 p.m.
Thurs. 9 a.m. - 5 p.m.
Fri. 8:30 a.m. - 5 p.m.
Raleigh Municipal Building, Lobby Mon. - Wed. 8:30 a.m. - 5 p.m.
Thurs. 9:15 a.m. - 5 p.m.
Fri. 8:30 a.m. - 5 p.m.

Related Pages

 

Log in to My Account

Frequently Asked Questions

Customer Satisfaction Survey